ERB Commercial Risks Ltd are a fully independent, family owned and operated business with the aim of providing bespoke Insurance and Risk Management to specialist sectors and also general commercial insurance.
The company was born out of the ambition of its founder and current Managing Director Lee Banks who has the vision to succeed in a very competitive industry.
The company has forged excellent relationships with insurance markets that would not typically be available to the majority of brokers and is always seeking to provide new insurance solutions for our customers.
From sole traders to publicly listed companies, our staff offers the same conscientious approach to all clients. Identifying requirements, providing practical advice, advising on Health & Safety issues and offering bespoke practical solutions.
We build real relationships with our clients and because we don’t accept pre-packed solutions in our business, we don’t expect you to either. Instead we harness the expertise and imagination of our people to deliver the cost effective innovative answers you need. The result is an outstanding pro-active service.
Every one of our clients is appointed their own account executive to handle their requirements and service their needs throughout the life of the policy. Our dedicated claims handlers ensure that your needs are meet swiftly and claims are concluded promptly.
We have direct access to the London and Composite markets and are able to respond to your needs almost immediately. Our intention is to implement long term ‘partnerships’ between insured and insurer thus ensuring a mutual benefit to all parties.
Risk Management
Insurance is a major cost to the business, all the more reason to keep these costs under control and hopefully reduce them proportionately over time. At ERB, we work with each of our customers to help them identify risks, reduce accident trends, give guidance on training and incentive schemes where required if required and provide free practical advice. All of which helps improve the overall performance of your insurance programme and reduce your costs.
Fast Reactive Claims Management
By working closely with our clients and implementing a clear channel of reporting through to our claims department, we can substantially reduce claims reporting periods. This leads to quicker investigation, avoidance of expensive legal costs and speedy settlement of claims. The net result is a reduction in overall claims costs which has a direct impact on your annual premium spend.